This day 3/23/09, I e-mailed Trey about a rod situation I had and after several back and forth e-mail I got all the information I needed. Guys this is…
The purpose of this form is to collect specific detailed information about your rod issue.We will follow up with you via email or telephone within 48 hrs to expedite your claim and get you back on the water in a timely manner. Failure to complete form may delay claim process.
|Warranty Service Plans||
|Years To File A Claim after Purchase||1||1||3||5|
|Online Warranty Claim Form||Required||Required||Required||Required|
|Covers Manufacturer Defect||Yes||Yes||Yes||Yes|
|Covers Component Failure||Yes||Yes||Yes||Yes|
|Covers normal wear and tear||No||No||No||No|
|Proof of Purchase||Required||Required||Required||Required|
|Return Shipping Fee||case by case||case by case||case by case||case by case|
|Prorated Rod Replacement Cost||After 1 year||After 1 year||After 1 year||After 1 year|
Please use one form for each rod claim.